Director of Venue Services
Posted 3/11/2025

The Director of Venue Services is responsible for the Miami Beach Bandshell’s front of house, box office, hospitality, and facility maintenance. This is a senior and primarily supervisory role. Direct reports include Box Office Manager, House Managers, and FOH, hospitality, labor, security, and facilities management staff. This is a full-time position, exempt from overtime. 

Responsibilities include:

Operational Management:

• Oversee the non-technical operational aspects of programs at the Miami Beach Bandshell, including front of house, box office, set up and breakdown, hospitality, security, and facilities maintenance.
• Collaborate with other departments, including technical, concessions, marketing, development, and programming, as required, to ensure seamless event execution.
• Manage the departmental budget, including tracking expenses and ensuring adherence to allocated funds.
• Schedule staffing for events. This includes FOH, hospitality, setup and breakdown labor, security, and custodial staff.
• Review and approve payroll for department staff.
• Provide oversight of special events, including private rentals, festivals, and other non-standard performances, ensuring adherence to venue policies and client expectations.
• Assist with program design and implementation, as required and specifically related to site planning, non-technical staffing, and vendor management.

Staff Supervision and Development:

• Hire and onboard new staff members within the department.
• Build a positive and productive team culture.

Venue Maintenance and Safety:

• Oversee venue repairs and maintenance, ensuring a safe and functional environment for performers, staff, and patrons. Serve as the primary liaison with the City of Miami Beach regarding venue maintenance and repairs.
• Implement and oversee risk management protocols, including safety procedures, emergency response plans, and insurance compliance, to ensure the safety of all attendees and staff.

Policy and Procedure:

• Create and maintain consistent venue policies and procedures. Update checklists for position requirements as needed.
• Review and update the Employee Handbook on a semi-annual basis.

To apply, please send your resume and any other supporting materials to resumes@rhythmfoundation.com.